HUMAN RESOURCES RECEPTIONIST

12 MONTHS

QUALIFICATIONS

· Demonstrates attention to detail.

· Works well in group problem solving situations.

· Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

· Maintains confidentiality; remains open to others’ ideas and tries new things.

· Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

· Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

· Shows respect and sensitivity for cultural differences.

· Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds school system values.

· Follows policies and procedures; completes administrative tasks correctly and on time.

· Regular on-time attendance required.

· Follows instructions, responds to management direction; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies supervisor with an alternate plan.

· Must be able to work under periods of pressure and in difficult situations.

ESSENTIAL JOB FUNCTIONS

· Screens incoming calls and correspondence and responds appropriately.

· Answers incoming calls from potential teachers, potential support personnel and current school system employees.

· Must be able to attend console for extended periods of time with infrequent breaks.

· Acts as custodian of references for potential employees.

· Sorts and distributes correspondence for the human resource department.

· Must be able to greet visitors and must exercise excellent human relation skills.

EDUCATION, SKILLS, KNOWLEDGE, ABILITIES

· High school diploma or general education degree (GED).

· One to three years demonstrated administrative/secretarial experience.

· Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in standardized situations.

· To perform this job successfully, an individual must have experience with MS Word, MS Excel, MS Access.

ENVIRONMENTAL FACTORS & PHYSICAL REQUIREMENTS

The environmental factors and/or physical requirements of this position include the following: While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.